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postheadericon Rights and obligations

SGC is obliged to perform the analysis within the specified period. In case of delay or impossibility SGC is obliged to notify the client for the reasons.

Samples with visible mechanical impurities or non-dissolved components are not analyzed.

Written reclamations are accepted within 15 days of the result obtaining. SGC would analyze the reasons for each case of reclamation. Reasons due to SGC would be sort at the expense of SGC. Reasons due to the client would be sort out at the expense of the client. Quality control measures are taken at the following steps: sample preparation, scan, and analysis of the results.

The samples are stored for 2 months and the data for 3 years.